InnoCaption: Call Captioning 4.0.20

InnoCaption: Call Captioning 4.0.20

Mezmo Corporation – Freeware – iOS
out of 3642 votes
Latest Version
4.0.20
Safe to install

Transform Your Conversations with InnoCaption!

Boris Weber

InnoCaption offers an exceptional call captioning service that makes phone calls accessible for the deaf and hard of hearing, enhancing communication like never before.
2025 Editor's Rating
EXCELLENT User Rating

Difficulty hearing phone calls? If you have hearing loss that makes understanding phone calls challenging, the InnoCaption app is here to help. This app provides fast, free, and accurate real-time call captions to ensure that you can follow along with your conversations. What sets us apart is that our service is available at no cost to eligible users in the United States, thanks to funding from the FCC's Telecommunications Relay Services Fund.

**** New Update ****

We are pleased to announce that the InnoCaption app has been updated based on popular demand. The latest features include:

  • 2-Way Captions: AI technology allows captions for your side of the conversation
  • Additional Languages: Caption your calls in languages such as Spanish, Chinese, Filipino, and more.
  • Type-to-Speak: Respond to your calls using limited text-to-speech functionality
  • 3-Way Calls: Invite additional callers to join your conversation
  • Captioned Voicemail: Enjoy fully captioned transcripts of your voicemail messages

Our call captioning technology offers the option to choose between live stenographers or automated speech recognition (ASR) software. You have the flexibility to switch caption modes at any time, even during your call. Rest assured that our captioning service guarantees speedy and accurate transcriptions, allowing you to communicate effortlessly during phone conversations.

Automatic Speech Recognition (ASR) call captions are available in multiple secondary languages including Spanish, Mandarin, Cantonese, Filipino, Vietnamese, and more.

InnoCaption Features:

Live Captioning for All of Your Phone Calls:

  • Choose between live stenographers or automated captions
  • Available at no cost to individuals with hearing loss
  • DeskView feature enables viewing captions mirrored on a computer screen, perfect for video conference calls

Make & Receive Calls With Ease:

  • Use InnoCaption to transcribe all incoming and outgoing calls
  • Keep your existing phone number with our patented One Number technology
  • Use the app as your regular phone dialer; no need to make calls through a 711 relay

Speech to Text Call Transcripts:

  • InnoCaption transcribes your calls, making it easy to review your conversations
  • Access captioned voicemail and past call transcripts for reference

Sync Contacts:

  • Easily sync contacts from your phone to the InnoCaption app
  • Combine our caller ID and call forwarding features to continue using your personal cell number

911 Calls & Spam Filter for Secure Calling:

  • Built-in spam call filter blocks high-risk calls and provides notices for potential spam calls
  • Safely make 911 emergency calls with captions*

*Please be aware that in the event of network disruptions or degradation, service connection or internet failure, or other circumstances, the availability of 911 service may be limited or unavailable. For more information, please visit: www.innocaption.com/calling-911. Usage of the InnoCaption app requires a cellular data plan or Wi-Fi.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

For more information, please visit us at www.innocaption.com. If you need any assistance, feel free to reach out to us at [email protected].

Overview

InnoCaption: Call Captioning is a Freeware software in the category System Utilities developed by Mezmo Corporation.

The latest version of InnoCaption: Call Captioning is 4.0.20, released on 07/03/2024. It was initially added to our database on 10/08/2023.

InnoCaption: Call Captioning runs on the following operating systems: iOS.

Users of InnoCaption: Call Captioning gave it a rating of 5 out of 5 stars.

Pros

  • Provides real-time captioning for phone calls, enhancing accessibility for the hearing impaired.
  • Supports multiple platforms and devices for broad usability.
  • Easy to install and operate, with a user-friendly interface.
  • Improves communication clarity in noisy environments.
  • Helps businesses and individuals comply with accessibility regulations.

Cons

  • Dependent on a stable internet connection for optimal performance.
  • Potential privacy concerns regarding call data and captioning information.
  • May incur subscription or usage fees.
  • Accuracy of captions may vary depending on audio quality and speech clarity.
  • Limited customization options for caption display.

FAQ

What is InnoCaption?

InnoCaption is a call captioning app that transcribes phone conversations into text in real-time, enabling users with hearing loss to read what is being said during a call.

How does InnoCaption work?

InnoCaption works by routing calls through its service where the audio is transcribed and displayed as captions on the user's device.

Is InnoCaption free to use?

Yes, InnoCaption is free for eligible users under the FCC's Telecommunications Relay Service (TRS) program.

Which devices support InnoCaption?

InnoCaption is available on both iOS and Android devices.

Do I need an internet connection to use InnoCaption?

Yes, an active internet connection is required for the app to function properly as it depends on real-time transcription.

Can InnoCaption be used for emergency calls?

No, InnoCaption cannot be used for making emergency calls (e.g., 911). It is designed for standard voice calls only.

Is my personal data secure when using InnoCaption?

Yes, Mezmo Corporation takes the privacy and security of user data seriously and implements measures to protect your information.

Can I customize the caption text size and style in InnoCaption?

Yes, users have options to adjust caption sizes and styles for better readability according to their preferences.

What should I do if I encounter issues with the app?

If you experience any issues, you can contact Mezmo Corporation's customer support for assistance.

Does InnoCaption work with all carriers?

InnoCaption generally works with all U.S. mobile carriers, but it is recommended to check compatibility based on your specific carrier and device.


Boris Weber

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

Latest Reviews by Boris Weber

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